Returns & Exchanges
Return Policy
We want you to love your purchase. If for any reason you are not completely satisfied, you may return most new, unopened items within 14 days of delivery for a refund or exchange. Items must be in their original packaging and condition.
Non-Returnable Items
- Custom or special order items
- Clearance or final sale merchandise
- Items damaged due to misuse
How to Initiate a Return
To begin a return, please contact us at info@zinhome.com or call 201-795-3448. Returns without prior authorization will not be accepted.
Refunds
Once your return is received and inspected, we will issue a refund to your original payment method within 7–10 business days. Shipping charges are non-refundable.
Exchanges
If you would like to exchange an item, please return your original purchase and place a new order.