WE VALUE YOUR PRIVACY
Zin Home is committed not only to bringing you the finest home furnishings, but also to keeping your personal information confidential. We only require personal information from you when you place an order and will only use what you provide to process orders, ship orders and contact you if necessary. You may choose to sign up for our mailing list, but rest assured that we never share or sell your confidential information with any third parties. We compiled the following statements to explain how we collect, use and secure your information.
Sales Tax Policy
Internet vendors are required to collect sales tax in any state where the company has a physical presence or is registered to collect tax, thus we charge sales tax in New Jersey and New York only. If you are a reseller in New Jersey or New York and wish to purchase products for resale, please contact us by calling 201-795-3448
Credit Card Authorization
When you place an order with us, we authorize your credit or debit card to ensure that sufficient credit is available at the time of purchase. A hold is placed on funds in the amount of your order total until the order is fulfilled. The time required to remove the authorization, if your order is canceled, is determined by the financial institution that issued your card. The estimated time needed for the various methods of payment are as follows:
PayPal -14 Days
Visa/MasterCard - 7 days
American Express - 30 days
Debit or check cards - 7 days
If you need further assistance, please contact your credit card company or us directly by either sending us an email or by calling 201-795-3448
PRIVACY POLICY
User Information and Data Encryption. All information transmitted by you to us while visiting this website is secured using the latest technology in software encryption and security. We never share user information with outside parties except to the extent necessary to complete your order. All user information is kept on a secure file server using the latest in security technology.
Credit Card Processing and Security. Our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe, including your user name, password, and credit card number and expiration date. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through Bliss Home And Design, you must notify your credit card provider in accordance with its reporting rules and procedures. Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Visitor Information. We collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected on those who communicate with us via e-mail, as well as those who provide us with their personal information through surveys, site registrations, or sweepstakes entries. In addition, we collect aggregate information on what pages visitors' access or visit. We use this information to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes.
Cookies. Cookies are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a website. We use cookies to store visitors preferences, record session information (such as items that Customers add to their shopping cart), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and to record past activity in order to customize our site's content based on visitors browser type or other information that the visitor may provide us with.
E-mail. If you supply us with your e-mail address, you may receive periodic e-mails from us with information on new products and services or upcoming events. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail to info@zinhome.com or by calling us at 201-795-3448. We will not rent, sell, or share your email information with other companies.
Postal Mail. If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail to info@zinhome.com or by calling us at 201-795-3448
Phone. Persons who supply us with their telephone numbers may receive telephone contact from Zin Home with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail to info@zinhome.com or by calling us at 201-795-3448.
Access to Personal Information. Customers can access and change account information by logging onto their account on blisshomeanddesign.com. Customers can also have information changed by sending us an e-mail at info@zinhome.com or by calling us at 201-795-3448.
Order Cancellation Policy
Once an order has shipped we are unable to cancel it. If your order has not yet shipped, you can request a cancellation by logging on to your account or by calling us at 201-795-3448. Please be ready to provide your name and the order number. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. Please note that if the item has shipped, the order cannot be canceled.
Out of Stock And Backorder Items
Our inventory can fluctuate throughout the day, so an item indicated as in stock when you place your order may, in fact, be out of stock. In this event, we make every effort to contact you by email or phone immediately to notify you that your order will be placed on backorder. You will have the option to cancel the order if you would prefer not to wait for the item to be in stock again. Your credit card will not be charged until the backordered item arrives back in stock and is fulfilled. Most out of stock items are in stock again within 2-4 weeks, but certain items such as new and end of life products can take longer or may never become available, in which case we will cancel your order and your card will not be charged. Certain items for sale on our site are not kept in inventory, but can be special ordered for you and shipped within the timeframe specified on the product’s detail page. These items will have the 'Special Order' indication.
ONLINE ACCOUNT REGISTRATION
Registering at Zin Home makes your online shopping faster and easier. Your billing and shipping information is securely stored with us, so you won’t need to enter it each time you place an order. You will also be able to login to your account to check the status of your orders and your order history, as well as create a gift registry. You can add, delete or change your registered information at any time using your password.
OPT OUT PROCEDURES
When you create a Zin Home account, complete an order, or sign up for newsletters, you provide us with your email address. Using this information, we send marketing emails about our products, services; contests and promotions that we feel may be of interest to you. We may also contact you with reminder emails about items you have left in your shopping cart. Each time you receive an email from us, you will be given the opportunity to opt out, or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.
PROTECTING CHILDREN
We want to take special care to protect the safety and privacy of our children. Our website is not intended for use by, nor do we knowingly collect personal information from children under the age of 13. We urge parents and guardians to participate in their children’s online activities and use parental control or other filtering technology to supervise children’s access to the web.
POLICY CHANGES
Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our website. Once posted, the new policy will go into effect immediately, replacing any previously stated policy. Our policy was last updated in April 2015.